As I work with customer service/customer requests as well I notice that some questions come more often than others. This made me think it would be a good idea to publish some of the more common questions here on the blog, along with proper answers of course. Maybe you’ll find the info you’ve been searching for, otherwise you can leave a comment and I’ll make sure to add your question in my next Q&A blog post. I’m here to help, remember 🙂
Q: I love your signs, but can’t find a size that seems perfect for my house. Is there a chance to get another size?
A: Absolutely! We can make most sizes, both smaller and larger than the ones presented on our website. You’re always welcome to contact me, so that we can find a sign that suits your needs.
Q: I like your blue and white signs, but I would prefer to have a white background and blue numbers/text. Is that possible?
A: Yes, you can change the order for all our colors. If you want red background and white numbers that’s fine too.
Q: I live in Australia. What would the shipping cost be?
A: We offer free shipping worldwide.
Q: I’d like to have a round/oval number sign, but I’ve got four numbers in my address, and I can only see one round alternative on your website, which has room for 3 numbers. Can you offer another alternative?
A: Absolutely! We have several oval/round signs to offer, which has room for up to 5 numbers. Feel free to send me an e-mail at th(at)ramsign.com anytime to discuss this further.
Did you find the answer you were looking for? Great! Otherwise, let me know and I’ll make the list longer 🙂